Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, data sharing (including web connected electronic whiteboards interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.
Unified Communications is really about simplifying the end user experience. It allows your customers and employees to deal with communications on whichever platform or device they prefer. Creative Consultants Group is skilled at converging all communications to provide a seamless end user experience that is easy to use.
Call us today for a free no-cost evaluation of for your company's unified communications needs. Your Creative Consultants Group account manager can provide you a host of affordable solutions and services designed to enhance your business and bottom line.